Refund and Cancellation Policy

Refund Policy At iExam World, all purchases of courses, mock test series, plans and study material are final and non-refundable . Because every course comes with free demo content, you can check the quality, question pattern and features before you pay. 🎯 Try the Free Demo Before You Buy Every course on iExam World has a free demo so you can see exactly what you are paying for. Please try it before purchasing. With the free demo you can check: • The real exam pattern, question quality and language • Answers and detailed explanations • Test Mode and Practice Mode, results and performance analysis • How the website and mobile app work on your device Open any course page and click Free Demo . If you have questions before buying, contact us and we will help you choose the right course and plan. 📋 No Refund Policy Once a payment is successful and course access is activated, no refund is provided , including for: • Change of mind after purchase • Not using the course, or using only part of it • Buying the wrong course or plan when the course details were shown before payment • Exam date changes, exam cancellations or results in the actual exam • Expiry of the validity period of the plan you purchased • Courses bought at a discount or with a coupon 💳 Payment Problems The no-refund policy does not apply to genuine payment errors. Contact us within 7 days of the payment if: • You were charged twice for the same course: the duplicate amount is refunded to your original payment method. • Money was deducted but the course was not activated: we will activate your access, or refund the amount if access cannot be given. • The payment was made without your authorisation: we will investigate with the payment gateway. Approved payment-error refunds are processed to the original payment method within 5-7 business days. Your bank may take a few more days to show the credit. 🛠️ Access or Technical Issues If you cannot open a test, see wrong content, or face any other technical problem, contact our support team. We will fix the issue or, where appropriate, extend your validity for the time you lost. 📞 Need Help? Please include your registered email or phone number, the course name and the transaction ID when you contact us. Contact Information Email: harishchandtiwari@gmail.com Phone: +91 98118 96425 WhatsApp: Quick support chat Support Hours Monday - Saturday: 9:00 AM - 8:00 PM IST Sunday: 10:00 AM - 6:00 PM IST Response Time: Within 24 hours Last Updated: October 30, 2026 By purchasing on iExam World you agree to this refund policy. We may update it from time to time; the version on this page applies.